SaaS model help desk software market hots up

The entire IT market is exited about cloud computing. Industry analysts have predicted that the spending on the services based on cloud computing will grow over $ 40 billion in about two years from now.

Evidently, cloud computing is witnessing an era of rapid growth. SaaS-based applications crowd the market day in and day out.

Among the various sections of the IT market, the Help Desk software market is very mature and very crowded. Almost all popular service desk vendors are turning towards the cloud. Just about six months ago, there were only very few credible players in the SaaS model of Help Desk. Today, there are quite a lot of offerings in this space.


The latest entrant into this on-demand model of Service Desk software is ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions. ManageEngine has released ServiceDesk Plus On-Demand, a SaaS-based, ITIL-compliant help desk and asset management application for businesses of all sizes.

ManageEngine is not a new name in the help desk space.  Its on-premise help desk software - the ServiceDesk Plus is quite a familiar brand globally. ServiceDesk Plus On-Demand is the cloud version of ManageEngine's flagship product and the trusted on-premise Service Desk software, the ServiceDesk Plus.

ServiceDesk Plus On-Demand has remained in Beta for over six months and it is Generally Available now.

More info: http://www.marketwire.com/press-release/ManageEngine-Delivers-Hosted-ITIL-Ready-Help-Desk-Asset-Management-Suite-SaaS-Model-1345488.htm

http://ondemand.manageengine.com/service-desk/index.html